Privacy Policy
This Privacy Policy explains how Junk2Go collects, uses, and protects personal information through this website and when providing our services in Ontario, Canada.
Effective date: 2026‑02‑08
1) Who we are
Junk2Go provides junk removal and cleanout services in Ontario, Canada. If you have questions about this policy, contact us at info@junk2go.ca.
2) What information we collect
We may collect personal information you provide, including:
- Contact information (name, email, phone number)
- Service details (pickup address, requested date/time, notes you provide)
- Payment-related information (only through third‑party payment processors; we do not store full card details on this website)
3) How we use your information
- To respond to inquiries and provide quotes
- To schedule and deliver services
- To communicate about changes, confirmations, and issues related to your booking
- To improve our operations and website (analytics, if enabled)
4) Consent
By submitting information to us (including through forms, email, phone, or text), you consent to our collection, use, and disclosure of your information as described in this policy. You can withdraw consent at any time, subject to legal or contractual restrictions.
5) Sharing and disclosure
We may share your information only when necessary, including:
- Service providers (e.g., email, hosting, booking tools) who process data on our behalf
- Payment processors (e.g., invoice/payment links) to take deposits or payments
- Legal requirements (to comply with law, court orders, or lawful requests)
6) Cookies and analytics
Our website may use cookies or similar technologies to function properly and to understand basic traffic patterns. If you enable advertising or analytics tools (e.g., Google tags), those services may set cookies and collect usage data. You can control cookies using your browser settings.
Embedded maps: If we embed Google Maps on our website (for example, on the Contact section), Google may receive information such as your IP address and device/browser data, and may set cookies, according to Google's policies. If you prefer, you can open the address in a new tab instead of using the embedded map.
7) Data retention
We keep personal information only as long as needed for the purposes above, and as required for business, tax, or legal reasons.
8) Security
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
9) Access and correction
You may request access to, or correction of, your personal information by contacting us at info@junk2go.ca.
10) Changes to this policy
We may update this policy from time to time. Changes are effective when posted on this page.